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Evidence Guide: MSTML4008 - Undertake couture millinery

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSTML4008 - Undertake couture millinery

What evidence can you provide to prove your understanding of each of the following citeria?

Determine job requirements

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Use appropriate personal protective equipment (PPE) in accordance with SOPs
  4. Identify job requirements from specifications, drawings, job sheets or work instructions
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate personal protective equipment (PPE) in accordance with SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify job requirements from specifications, drawings, job sheets or work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare to undertake couture millinery

  1. Provide advanced client service to determine requirements
  2. Obtain agreement to continue with millinery service
  3. Conduct initial millinery consultation
  4. Confirm client order and design specifications
  5. Maintain client records
Provide advanced client service to determine requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain agreement to continue with millinery service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct initial millinery consultation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm client order and design specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain client records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist client to select design

  1. Identify accompanying outfit and accessories and assess if possible, to consider in millinery design
  2. Consider millinery design according to the needs, expectations and personal features of the client
  3. Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design
  4. Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling
  5. Discuss materials, styles and millinery features with the client
Identify accompanying outfit and accessories and assess if possible, to consider in millinery design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider millinery design according to the needs, expectations and personal features of the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss materials, styles and millinery features with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce one-off hat for client

  1. Produce millinery pattern for client order
  2. Source materials and produce alternative materials, if required, to achieve desired effect
  3. Produce headwear according to the design specifications
  4. Prepare headwear for client fitting
Produce millinery pattern for client order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source materials and produce alternative materials, if required, to achieve desired effect

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce headwear according to the design specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare headwear for client fitting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct client fitting

  1. Make appointment for client fitting
  2. Provide opportunity to fit headwear with clothing and accessories, if required
  3. Provide trims, additional and alternative features for consideration
  4. Assist client to review headwear, decide on any modifications and confirm design
  5. Address client concerns and resolve according to workplace policies and procedures
  6. Make appointment for final presentation to the client
Make appointment for client fitting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide opportunity to fit headwear with clothing and accessories, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide trims, additional and alternative features for consideration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist client to review headwear, decide on any modifications and confirm design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address client concerns and resolve according to workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make appointment for final presentation to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finish headwear and present to client

  1. Finish headwear according to client requirements, modifications and workplace procedures
  2. Check headwear to ensure it conforms with client requirements and quality standards
  3. Use effective interpersonal skills to present to the client and ensure satisfaction
  4. Complete and maintain details of finished article and client records according to workplace procedures
Finish headwear according to client requirements, modifications and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check headwear to ensure it conforms with client requirements and quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use effective interpersonal skills to present to the client and ensure satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and maintain details of finished article and client records according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to undertake couture millinery

2.1

Provide advanced client service to determine requirements

2.2

Obtain agreement to continue with millinery service

2.3

Conduct initial millinery consultation

2.4

Confirm client order and design specifications

2.5

Maintain client records

3

Assist client to select design

3.1

Identify accompanying outfit and accessories and assess if possible, to consider in millinery design

3.2

Consider millinery design according to the needs, expectations and personal features of the client

3.3

Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design

3.4

Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling

3.5

Discuss materials, styles and millinery features with the client

4

Produce one-off hat for client

4.1

Produce millinery pattern for client order

4.2

Source materials and produce alternative materials, if required, to achieve desired effect

4.3

Produce headwear according to the design specifications

4.4

Prepare headwear for client fitting

5

Conduct client fitting

5.1

Make appointment for client fitting

5.2

Provide opportunity to fit headwear with clothing and accessories, if required

5.3

Provide trims, additional and alternative features for consideration

5.4

Assist client to review headwear, decide on any modifications and confirm design

5.5

Address client concerns and resolve according to workplace policies and procedures

5.6

Make appointment for final presentation to the client

6

Finish headwear and present to client

6.1

Finish headwear according to client requirements, modifications and workplace procedures

6.2

Check headwear to ensure it conforms with client requirements and quality standards

6.3

Use effective interpersonal skills to present to the client and ensure satisfaction

6.4

Complete and maintain details of finished article and client records according to workplace procedures

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to undertake couture millinery

2.1

Provide advanced client service to determine requirements

2.2

Obtain agreement to continue with millinery service

2.3

Conduct initial millinery consultation

2.4

Confirm client order and design specifications

2.5

Maintain client records

3

Assist client to select design

3.1

Identify accompanying outfit and accessories and assess if possible, to consider in millinery design

3.2

Consider millinery design according to the needs, expectations and personal features of the client

3.3

Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design

3.4

Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling

3.5

Discuss materials, styles and millinery features with the client

4

Produce one-off hat for client

4.1

Produce millinery pattern for client order

4.2

Source materials and produce alternative materials, if required, to achieve desired effect

4.3

Produce headwear according to the design specifications

4.4

Prepare headwear for client fitting

5

Conduct client fitting

5.1

Make appointment for client fitting

5.2

Provide opportunity to fit headwear with clothing and accessories, if required

5.3

Provide trims, additional and alternative features for consideration

5.4

Assist client to review headwear, decide on any modifications and confirm design

5.5

Address client concerns and resolve according to workplace policies and procedures

5.6

Make appointment for final presentation to the client

6

Finish headwear and present to client

6.1

Finish headwear according to client requirements, modifications and workplace procedures

6.2

Check headwear to ensure it conforms with client requirements and quality standards

6.3

Use effective interpersonal skills to present to the client and ensure satisfaction

6.4

Complete and maintain details of finished article and client records according to workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two occasions and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

accurately identifying client needs, expectations and desired outcome

providing high-level and relevant millinery advice

using millinery props, models and sketches to establish client needs

using effective and professional interpersonal skills to establish relationship with the client and provide high-level, individualised customer service

demonstrating discretion, judgement and problem-solving skills in the establishment and delivery of millinery orders

effectively negotiating order details and price with the client for couture millinery on at least two (2) occasions

conducting millinery fitting and identify required adjustments

finishing headwear according to workplace standards and client requirements and presenting to client on at least two (2) occasions

presenting completed item to the client

applying workplace procedures

recording client details and maintaining records according to workplace procedures.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

pricing millinery items

appropriate millinery materials

millinery styles

body language

customer focused communication to meet client expectation and satisfaction

documentation

sketching techniques to portray images to clients

millinery patternmaking for one-off items

finishing techniques:

brushing

steaming

pressing

attaching elastic

labelling

adjusting the positioning of trims

documentation and record keeping according to workplace procedures records.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

PPE

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

Millinery consultation includes:

assessing client facial features, including shape and hairstyle

ascertaining intended use and desired effect of millinery product

discussing materials, styles and millinery features with the client

using millinery models and props to demonstrate different millinery styles

discussing cost estimates with the client

recording size requirements